About Dave Lafferty

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So far Dave Lafferty has created 68 blog entries.

Very targets more inclusive careers site with new technology

The Very Group, operator of Very.co.uk and Littlewoods.com, has added innovative new software to its careers website to make it more accessible and inclusive.  Visitors to the business’ jobs site can now click a special icon and, using Recite Me’s web accessibility and language toolbar, access functions such as converting text into audio, downloading audio as an MP3 file to listen later, changing font sizes and [...]

2021-07-12T10:25:00+01:00July 13th, 2021|

Very joins Circular Fashion Partnership to support textile recycling in Bangladesh

The Very Group, operator of Very.co.uk and Littlewoods.com, has joined over 50 brands, manufacturers, recyclers and NGOs by becoming part of the Circular Fashion Partnership. The partnership, which launched in November 2020, supports the development of the textile recycling industry in Bangladesh by capturing and directing post-production fashion waste back [...]

2021-06-18T10:12:01+01:00June 18th, 2021|

Very to recruit 30 young people via Kickstart initiative

The Very Group, operator of online retailers Very.co.uk and Littlewoods.com, will create 30 new roles as part of the Government’s Kickstart scheme to improve opportunities for young people at risk of long-term unemployment.   Open via Job Centre Plus to 16 to 24 year olds on Universal Credit, the roles will offer valuable work experience during a paid six-month placement within Very’s Customer Care, Technology or Colleague Experience teams at its Liverpool-based HQ, or within its operations team at its highly automated fulfilment [...]

2021-06-15T08:44:06+01:00June 15th, 2021|

AI chatbot becomes Very’s largest customer service channel

Very Assistant, Very.co.uk’s artificial intelligence-powered chatbot, has become the online-only retailer’s largest customer service channel. Previously only available via the app, today the chatbot answers over a quarter of a million (268,000*) customer queries a month, having been launched on the Very website in September 2020. Very Assistant, which uses [...]

2021-07-29T07:47:36+01:00June 1st, 2021|

Games consoles, hot tubs and Lego among the UK’s most searched for pandemic products

New data shows games consoles are the most searched for non-food retail items since the start of the pandemic in the UK, as gamers raced to bag the latest launches and families strived to stay entertained while at home, according The Very Group, operator of Very.co.uk. The online-only retailer, which [...]

2021-04-01T08:23:08+01:00April 1st, 2021|

Very prepares for hybrid working with Liverpool HQ glow up

The Very Group, operator of Very.co.uk and Littlewoods.com, has transformed its Liverpool-based campus into the ideal setting for collaboration, innovation, learning and socialising, as the £2bn-revenue retailer sets its sights on a new, permanent hybrid working model. The renovations, completed by Greenmount Projects, will create the optimum team working space [...]

2021-03-10T12:19:43+00:00March 10th, 2021|

Statement on supply chain financing

On 23rd February we were pleased to share our results for the first half of this financial year. We evidenced the resilience and adaptability of our model with increased revenues, EBITDA, and liquidity, and a reduction in our net debt. Since the publication of these results we note the speculation [...]

2021-03-03T12:27:19+00:00March 3rd, 2021|

Very supports 30 local schools with new laptops and educational bundles

The Very Group, operator of Very.co.uk and Littlewoods.com, has this week donated 300 new laptops as part of educational bundles for 30 primary schools across the East Midlands and the North West with the help of its charity partner, Coram Beanstalk. Each school – including 20 in Liverpool, six in [...]

2021-02-23T14:23:33+00:00February 23rd, 2021|

The trends shaping retail delivery during Covid-19

The pandemic, national lockdowns and the closure of non-essential retail haven’t just changed the way we live and shop. The way things are delivered – and their impact on customers, retailers and the environment, have changed too. In the run-up to Christmas 2020, we delivered 7.8m Very.co.uk and Littlewoods.com parcels [...]

2021-02-16T13:29:36+00:00February 16th, 2021|