About Dave Lafferty

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So far Dave Lafferty has created 55 blog entries.

Five ways Very improved the customer experience for Black Friday

With a national lockdown in place for the whole of November, more of us than ever headed online to grab a bargain over the Black Friday period. And to keep our customers coming back, our team worked tirelessly to make sure we offered them a seamless shopping experience during this [...]

2021-02-16T14:51:46+00:00December 14th, 2020|

Benefit leads further expansion of beauty category at Very

Cosmetics label Benefit is among 20 new beauty brands now available at Very.co.uk, as the online retailer continues to expand in the category. The launches, which support The Very Group’s plans to improve access to premium beauty brands for Very’s 3.4m active customers, also include L’Occitane, Pixi, Aromatherapy Associates, Philip [...]

2020-12-10T07:27:02+00:00December 10th, 2020|

It’s beginning to look a lot like (a Very different) Christmas…

Amidst the uncertainty of this year, what impact will the pandemic have on our attitudes and shopping habits this Christmas? As ever, we’ve been speaking to Very.co.uk customers ahead of a festive period like no other to find out what really matters to them. Here’s a run-down from our research [...]

2021-02-16T13:28:23+00:00November 25th, 2020|

Very hires former BBC tech director as CIO

The Very Group, the UK’s largest integrated online retailer and financial services provider, has hired Matt Grest as chief information officer (CIO). He will become part of the Group’s executive board and report to CEO, Henry Birch. Matt will join The Very Group on 21 December 2020 from the BBC, [...]

2020-11-19T07:11:57+00:00November 19th, 2020|

Our latest video update

We’ve got over 100 years of history behind us, in which time we’ve gone from catalogues to bricks to clicks to mobile. We’ve always had a passion for reinvention and the launch of our new fulfilment centre, Skygate, is the latest step on our journey. Watch our new video, which [...]

2020-11-03T07:08:55+00:00November 3rd, 2020|

Very.co.uk celebrates every single moment this Christmas with new ad

Very.co.uk has launched a heart-warming and funny new Christmas campaign, created by Grey London, which encourages us to embrace every single moment in the countdown to December 25th instead of focusing on the clichéd portrayal of Christmas day. The charmingly honest film sends the message that the best thing about [...]

2020-11-02T09:17:10+00:00November 2nd, 2020|

Very launches partnership with Re-Fashion to boost the re-use of clothes

Very.co.uk has launched a partnership with second-hand clothes specialist, Re-Fashion, to reduce clothes waste and fashion items being sent to landfill. The partnership aims to to reduce the amount of good quality, wearable clothes going to landfill by encouraging Very’s customers give up their unwanted clothes for new owners to [...]

2021-01-27T14:32:52+00:00October 15th, 2020|

The Very Group joins the BRC’s net-zero commitment

The Very Group has joined 62 other major retailers, including Morrisons, Ikea and Boots, in committing to the BRC’s Climate Action Roadmap, which aims for the industry to reach net-zero carbon emissions by 2040. The new strategy outlines five areas for action for the industry and its supply chains: Putting [...]

2021-01-28T16:04:21+00:00October 9th, 2020|

The Very Group returns to profit as revenue tops £2bn for the first time

Very.co.uk retail sales increased 10.5% to £1,230m, driving Group revenue growth of 2.9% to £2,051m Very.co.uk customers increased 14.1% to 3.4m, boosting total Group customers by 10.6% to 4.5m The Group returned to profit, recording profit before tax of £48m and underlying EBITDA of £264m, each including Covid-19 related costs [...]

2021-02-18T11:22:59+00:00October 8th, 2020|

Five ways the pandemic has changed how we shop online

With more of us turning to online shopping during the coronavirus pandemic, new insight from The Very Group shows we have ordered different items, browsed at different times and increasingly used mobile apps. The Group, which sells everything from dresses and TVs to wardrobes and paddling pools via Very.co.uk and [...]

2020-10-08T07:20:41+01:00October 8th, 2020|