Shop Direct starts search for £600k charity partner

Liverpool-headquartered Shop Direct, which owns brands including and, is calling on organisations who support children in poverty in the North West to put forward their £600,000 digital ideas to become its next charity partner. The partnership will see the online retailer’s 4,700-strong team throw its collective weight behind [...]

2017-07-18T10:21:14+01:00July 18th, 2017|Shop Direct|

Shop Direct calls for North West collaboration at inaugural UX Cubed event

UK’s second largest pureplay etailer hosts 200-strong UX event at Liverpool HQ Industry collaboration, diversity and encouraging a wider breadth of early stage talent into user experience (UX) to support digital growth in the region were among the hot topics discussed at Shop Direct’s inaugural UX Cubed conference, which took [...]

2019-10-21T12:29:40+01:00June 19th, 2017|Shop Direct|

Shop Direct wins Retail Week’s best pureplay for third consecutive year with Baldock crowned leader of the year

Shop Direct last night (9 March 2017) became the first company to win the OC&C pureplay etailer of the year three times in a row at the Retail Week Awards 2017, the industry’s equivalent of the Oscars. CEO Alex Baldock was also crowned the Clarity retail leader of the year [...]

2019-10-21T12:34:00+01:00March 10th, 2017|Shop Direct|

Shop Direct appoints Derek Harding as group finance director

Shop Direct, the UK’s second largest pureplay online retailer, has appointed Derek Harding to its executive board as group finance director. Derek will join later this year from Senior PLC, the FTSE250 international engineering group, where he has held the role of group finance director since September 2013. A market [...]

2019-10-21T12:37:42+01:00February 2nd, 2017|Shop Direct|

Festive record breaker for Shop Direct as shoppers reach for their smartphones

Shop Direct, which operates digital department stores, and, delivered its fifth consecutive record-breaking Christmas sales performance during the seven weeks to 23 December 2016. As shoppers reached for their smartphones, the UK’s second largest pureplay etailer increased group sales by 9% year-on-year – putting the company on [...]

2019-10-21T12:44:20+01:00January 16th, 2017|Shop Direct,|

Shop Direct disco ball in aid of new Claire House Liverpool site raises £150,000

Shop Direct, which operates retail brands including and, raised £150,000 at its fourth biennial charity ball, which this year was a disco extravaganza. Funds raised from the event will go towards helping Claire House Children’s Hospice to begin developing a world class, digitally-enabled hospice in Liverpool. The ball, [...]

2019-10-21T12:47:19+01:00December 11th, 2016|Shop Direct|

Shop Direct appoints Rudoe to executive board

Shop Direct, the UK’s second largest pureplay etailer, has appointed Jon Rudoe to its executive board as retail and technology director, reporting to CEO Alex Baldock. Rudoe will join Shop Direct in April 2017 from Sainsbury’s, where he is currently digital and technology director reporting to the CEO as a [...]

2016-11-29T16:56:45+00:00November 29th, 2016|Shop Direct|

Shop Direct to open London hub in 2017

Shop Direct, the UK’s second largest pureplay online retailer, has announced plans to open a London hub at 111 Buckingham Palace Road, which will host colleagues working across data, eCommerce, IT, product and brand. The 25,000 sq ft space, which will open in summer 2017, will have capacity for up [...]

2019-10-21T12:51:24+01:00November 15th, 2016|Shop Direct, Uncategorized|

Shop Direct becomes first UK-based retailer to launch WhatsApp-style conversational user interface platform for customer service

The new technology, called ‘Very Assistant’, allows customers to quickly find answers for their customer service questions in a WhatsApp--style chat environment within the iOS app Shop Direct is the first UK-based retailer to apply conversational user interface (CUI) technology for customer service The technology is the first step [...]

2019-10-21T12:54:28+01:00November 11th, 2016|, Shop Direct,|