Very and mobile drive accelerating growth at Shop Direct

Shop Direct, the UK’s second largest pureplay online retailer, which operates digital department stores Very.co.uk, Littlewoods.com, VeryExclusive.co.uk and LittlewoodsIreland.ie, today announces its full-year results for the 52 weeks to 1 July 2017. Financial performance Fifth consecutive year of record sales and underlying profits: Group sales growth accelerated, increasing by 5.6% [...]

2019-10-21T11:48:00+01:00October 2nd, 2017|

Shop Direct wins big at Retail Week Tech Awards

Shop Direct scooped four awards and picked up a silver commendation at the Retail Week Tech Awards in London last night. The event, which took place at Hawker House, celebrated the most groundbreaking, effective and influential innovations in retail technology – with the judges praising Shop Direct for ‘demonstrating a [...]

2019-10-21T11:50:12+01:00September 15th, 2017|

Festive record breaker for Shop Direct as shoppers reach for their smartphones

Shop Direct, which operates digital department stores Very.co.uk, Littlewoods.com and VeryExclusive.co.uk, delivered its fifth consecutive record-breaking Christmas sales performance during the seven weeks to 23 December 2016. As shoppers reached for their smartphones, the UK’s second largest pureplay etailer increased group sales by 9% year-on-year – putting the company on [...]

2019-10-21T12:44:20+01:00January 16th, 2017|

Shop Direct becomes first UK-based retailer to launch WhatsApp-style conversational user interface platform for customer service

The new technology, called ‘Very Assistant’, allows customers to quickly find answers for their customer service questions in a WhatsApp--style chat environment within the Very.co.uk iOS app Shop Direct is the first UK-based retailer to apply conversational user interface (CUI) technology for customer service The technology is the first step [...]

2019-10-21T12:54:28+01:00November 11th, 2016|

Shop Direct appoints Newson to lead business development

Shop Direct, the UK’s second largest pureplay online retailer, has hired its first business development director to help grow commercial partnerships that can accelerate the company’s journey to becoming a world class digital retailer. Sally-Anne Newson, who started at Shop Direct on 18 July 2016, brings 16 years of retail [...]

2019-10-21T13:10:02+01:00July 29th, 2016|

Shop Direct ramps up big data investment with senior hire

Shop Direct, the UK’s second largest pureplay online retailer, has continued its investment in big data and personalisation by hiring Gael Decoudu as head of data science and digital analytics. Gael, who has over 10 years’ experience as a leader in analytics and statistics, will head a team of over [...]

2016-06-30T06:06:48+01:00June 30th, 2016|

Very.co.uk eyes own label fashion growth with V by Very

Very.co.uk, the £850m turnover online department store operated by Shop Direct, is targeting accelerated growth in the UK fashion market by launching its new ‘hero’ own label clothing brand, ‘V by Very’ – which the etailer wants to expand rapidly over the coming years. Incorporating high quality, design-led lines across [...]

2019-10-21T13:15:16+01:00June 23rd, 2016|

More awards success: Shop Direct triumphs at Drapers Digital awards

Shop Direct won three Drapers Digital Awards, including Best Digital team, at a ceremony on 28 April 2016. The awards, which were held at the Grosvenor House Hotel on London’s Park Lane, celebrated the finest digital and ecommerce achievements made in fashion retail. Shop Direct also took home the prize [...]

2019-10-21T13:17:37+01:00April 29th, 2016|

Very.co.uk picks up two Verdict Customer Satisfaction Awards

Very.co.uk, one of the UK’s fastest growing online department stores, has been named Best Online Retailer for the second consecutive year and Best Online Fulfilment Retailer at the 15th Verdict Customer Satisfaction Awards. Meanwhile, Littlewoods.com was runner-up in the same categories, capping a great afternoon for Shop Direct. The awards, [...]

2016-04-22T14:19:09+01:00April 22nd, 2016|

Shop Direct retains best online retailer crown amongst three Retail Week awards

Liverpool-headquartered Shop Direct has been crowned ‘Pure Play Etailer of the Year’ for the second consecutive year at the Retail Week Awards 2016 with Oracle, the retail industry equivalent of the Oscars. The gong capped a night of wins for the company, which also took home the ‘Technology Initiative of [...]

2019-10-21T13:20:21+01:00March 18th, 2016|