About us

We’re the UK’s largest integrated digital retailer and financial services provider, and we’ve been helping customers say yes for over 100 years

Our purpose is to make good things easily accessible to more people. That means combining 1,900 brands our customers love, a seamless customer journey driven by data and technology, and flexible ways to pay.

4.5m

active customers

£2bn

annual revenue

4,000

engaged colleagues

1,900

famous brands

1.9m

daily website visits

82%

of online sales from mobile

49m

products delivered annually

7,000

click and collect locations

25,000+

queries answered by our AI-powered chatbot every week